techs.htm

Tech Notes

Repair Requests?
helpdesk@clevelandschools.org

Standards for donated or purchased computers.

We are protected by Central Command's Virexa solution systemwide. When you start your computer and enter your Novell login your machine automatically receives the up to date virus definition files it needs to scan your computer. Please do not cancel your Novell login. Please do not cancel the automatic scan that runs sometime during your work day. It will run in the background and not interfere with work you are doing.

This is available for any teacher or employee who does not have virus protection on their home computer. Contact Carl Nelson for instructions. cnelson@clevelandschools.org

PROTECT YOURSELF
It is extremely important that all users install their Windows updates on a regular basis. These updates from Microsoft help close programming gaps that allow virus infections on machines. They are downloaded automatically, but you have to click the icon to install them. Be sure to run Norton's Live Update to make sure that your virus definition files are current. This doesn't happen automatically. YOU, the end user, must intervene. New operating systems can be set to do this automatically. If you have XP or Win2000, contact your David or Carl at the Tech Department to help you with those settings.

POP-UP Ad Utilities
Some of you are experiencing Pop-up ads while surfing the net. We have
2 downloads (POWI and SPYBOTSD12) that can help stop these. Contact the Cleveland City Schools
Technology Department if you are experiencing these problems.

Frequently Asked Questions

Downloads

Pricing and Vendors

Archived Tech Notes